Privacy Policy

1. Introduction

This Privacy Policy explains how Sonra Studios Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data in connection with our websites, software, applications, and services (collectively, the “Services”).

This Privacy Policy applies globally and is designed in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

For the purposes of applicable data protection laws, Sonra Studios Ltd, registered in Ireland, acts as the data controller for personal data processed through the Services.

2. Personal Data We Collect

2.1 Information You Provide

We may collect personal data that you voluntarily provide when you interact with our Services, including:

• Contact information (such as email address)
  
  

• Account-related information
  
  

• Content you submit or input into the Services
  
  

• Communications you send to us (for example, support or enquiry emails)
  
  

We use this information to:

• Provide and operate the Services
  
  

• Communicate with you
  
  

• Respond to enquiries and support requests
  
  

• Send service-related communications
  
  

• Provide updates, information, or communications where permitted by law and subject to your preferences

2.2. Usage and Analytics Information (Optional)

Where enabled, we may collect limited usage information to help us understand how our Services are used and to improve performance and functionality.

Such information may include:

• General interaction data
  
  

• Basic technical or usage information
  
  

Analytics data:

• Is collected only where lawful and, where required, with your consent
  
  

• Is not used for advertising or profiling
  
  

• Is used solely for product improvement, diagnostics, and service optimisation
  
  

You may manage analytics preferences at any time via Settings → Privacy.

3. Location Information

Our Services do not collect or process precise real-time location data.

4. Third-Party Service Providers

We may use trusted third-party service providers to support the operation, hosting, security, and analytics of our Services.

These providers process personal data on our behalf under contractual obligations and in accordance with applicable data protection laws. Each provider operates under its own privacy policies.

5. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal bases:

• Performance of a contract – where processing is necessary to provide the Services
  
  

• Legitimate interests – to operate, improve, and secure our Services, provided such interests do not override your rights
  
  

• Consent – where required by law (for example, optional analytics or communications)
  
  

• Legal obligations – where processing is required to comply with applicable laws
  
  

Where processing is based on consent, you may withdraw your consent at any time.

6. Data Sharing and Disclosure

We do not sell personal data.

We may disclose personal data only:

• Where required by law or legal process
  
  

• To protect our legal rights, users, or public safety
  
  

• To trusted service providers acting on our behalf under confidentiality and data protection obligations
  
  

We do not engage in cross-service tracking or targeted advertising using personal data.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:

• While you use the Services
  
  

• For a reasonable period thereafter for legal, security, or operational reasons
  
  

You may request deletion of your personal data by contacting us. Certain data may be retained where required by law.

8. Children’s Privacy

Our Services are not directed at children under the age of 16.

We do not knowingly collect personal data from children under 16 without appropriate consent. If you believe a child has provided personal data to us, please contact us and we will take appropriate action.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Where required by law, we will notify you or seek consent for material changes.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Sonra Studios Ltd.

Registered in Ireland

Email: hello@sonrastudios.com

Version: 1.0